At VitaMagna, your health, safety, and satisfaction are our priority.

Due to the hygienic nature of food supplements and health products, we cannot accept returns of any item that has been opened, unsealed, used, or where the tamper-evident seal has been broken.

We accept returns or provide a replacement only if:

the product arrives damaged during delivery;

the wrong product has been supplied;

the product is faulty or defective.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at mailto:Angelika@vitamagna.co.uk and include:

your order number;

a description of the issue;

clear photographs of the product and packaging.

Each case will be reviewed individually, and where appropriate we will offer a replacement or refund in accordance with applicable UK consumer law.

Please contact us before returning any item, as unauthorised returns may not be accepted.